Customs clearance coordination

Arrange customs clearance for your import or export shipments with NAQL. Share your cargo and available documents so shipment-specific requirements can be reviewed; clearance timing depends on the goods and authorities.

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Options to discuss

  • Import and export clearance support
  • Document review coordination
  • Port and onward transport handoff

We confirm the equipment, service availability and terms against your requirements before work begins.

Plan your next step.

When this service fits

Clearance planning starts with the goods, shipment status and available commercial documents. Import, export and onward delivery requirements differ by shipment. Start the review before dispatch when possible, particularly if product-specific requirements still need confirmation.

What to confirm in your quote

Share the invoice, shipment document and item details available for review. Confirm the clearance service, any required approvals and delivery after release as distinct parts of the scope. Applicable duties, taxes and authority decisions are shipment-specific; they are not a fixed service fee or a guaranteed release date.

Common questions

Which documents should I prepare for clearance?

Start with the commercial invoice, transport document and a clear goods description. Product-specific approvals or other documents may also be needed. Send what is available so the shipment’s requirements can be reviewed against current ZATCA guidance.

Does a clearance quote include duties and taxes?

Ask for service charges, government amounts, port charges and transport to be shown separately where applicable. Duties and taxes depend on the shipment classification and customs assessment; a service fee is not the total import cost.

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Discuss your requirements